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Emergency department

Emergency Department

Open now 7am - 11pm 7 days

Current wait time:

Less than 15 minutes

In an Emergency, always call 000 first

An expert team of Doctors and Nurses, provide comprehensive emergency treatment and care at the Emergency Department. Patients have direct access to diagnostic services, theatres and a wide range of on-call specialists and referral services.

Patients can self-present or be referred to the Emergency Department.

Every patient is triaged by an experienced Registered Nurse on arrival to ensure that patients are treated in order of their clinical urgency. Patients who are assessed to be safe may have to wait longer for further assessment and treatment, or admission to Hospital.

Contact details

7:00am-11:00pm, seven days
Mater Private Hospital Townsville - Pimlico Campus
25 Fulham Road, Pimlico 
Telephone: 07 4727 4000
emergency.reception@matertsv.org.au

Initial consultation fees

A flat fee of $199 is charged for an initial patient consultation.

Mater Private Hospital Townsville is a private, not-for-profit Hospital. The Emergency Department charges a flat fee for treatment. This flat fee is not claimable under Medicare or private health insurance. The flat fee may not be charged for the consultation of a patient who returns with a condition related to a recent Emergency Department visit within a seven day period.

Out-of-pocket expenses

Depending on your treatment, you may also incur out-of-pocket pathology or radiology costs on top of the initial consultation fee. A portion of these may be claimable under Medicare. If you do not hold a valid Medicare card, the fees may be higher. Out-of-pocket Hospital fees are not claimable under Medicare or private health insurance.

DVA and workers compensation 

  • DVA Gold Card holders and approved workcover insurance will not incur an out-of-pocket expense.
  • Fees for services such as x-rays and pathology may incur additional out-of-pocket costs. The service provider will send you an additional account for these services, however you may be able to claim some of these fees from Medicare.

Entry is via Fulham Road, Pimlico.
On-site parking is provided adjacent to the Emergency Department.

As a private patient, you are entitled to ask the ambulance to take you to the Hospital of your choice. However, ambulance staff can decide at their discretion whether they can accommodate your request.

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