We want to meet your needs and accommodate you as comfortably as possible.
The patient accommodation throughout the Hospital consists of private rooms, with only a few shared rooms. If you request a private room and one is not available at admission time, our staff will do their best to provide one as soon as practical. Private rooms are allocated according to medical need, and in discussion with your Doctor.
A Nurse call button is located on a hand-held control beside every bed. Wall buttons are also located in other areas, such as bathrooms and hallways.
Patients are encouraged to use these buttons to alert nursing staff if assistance is required.
Televisions are provided to patients in all rooms at no charge.
Each television has channel access to all free-to-air stations, selected radio station frequencies and a dedicated channel for Pastoral Care services and broadcasts.
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There is a telephone adjacent to every bed for patient use.
To make an outside call, please dial “0” and then the number you require.
Your family and friends can contact you by calling the main Hospital switchboard on (07) 4727 4444 , asking for you by name, or by your extension number. Your extension number is located on your bedside phone.
If you do not wish to be disturbed, rather than leave the phone off the hook, please contact the switchboard and ask staff to hold all calls to your extension.
The Hospital’s Switchboard Operator can be contacted on "9" for general enquiries between 6:00 am and 8:00 pm every day of the year.
All patients have free access to wifi throughout the Hospital. The wifi access code can be provided upon request from reception.
Vending machines for after hours snacks and drinks are available in the foyer on Park Street (Pimlico Campus) and opposite the Medical Centre elevator.
The Hospital has some vases available for patients to use. On Mondays, Wednesdays and Fridays we have Volunteers who will call into your room to change the water to keep your arrangments fresh.