Interpreter services

If you think a relative, friend or patient may need an interpreter, ask the Receptionist, Nurse, Doctor or Pharmacist, and provide them with details of the language, dialect and gender needed, which will assist them to organise an interpreter.

TIS National Free Interpreting Service

The Translating and Interpreting Service (TIS) is available 24 hours a day, seven days a week. Please contact 131 450 to find out more.

Directory of Accredited Practitioners of Translating and Interpreting

National Accreditation Authority for Translators and Interpreters (NAATI) is the national standards and credentialing authority for translators and interpreters in Australia. It is the only organisation to issue certification to practitioners who wish to work in this profession in Australia. For further information contact 1300 557 470.

In addition to our translated health information, other aged care, health and medical translated resources are available for friends and relatives of non-English speaking people. These include:

• ‘My Aged Care’ provides translated resources to help older people find information about health services and how to receive these services.

• NPS Medicineswise provides translated resources about the safe use of medicines.